Privacy Policy

1. Information Collection

We collect data to provide you with the best possible shopping experience. This includes:

  • Registration & Ordering: Name, shipping/billing address, phone number, email address, and payment information required to complete and fulfill your transactions.
  • Automated Data: We use cookies and similar technologies to gather non-personally identifiable information, such as site traffic patterns, browsing behavior, and device information, to continuously improve our platform.
  • Identity Verification: In certain cases, we may request additional details like country or region to ensure compliance with local regulations and to better tailor our product offerings to your market.

2. Use of Information

Your data is used for specific operational and marketing purposes:

  • Order Fulfillment: Processing payments, sending shipping notifications, providing tracking updates, and handling post-sale customer support.
  • Experience Enhancement: Eliminating redundant data entry, personalizing site content, and recommending products that match your style preferences.
  • Marketing Communications: Notifying you about new arrivals, exclusive drops, weekly deals, and special promotions via email newsletters (only with your explicit consent).

3. Data Security & Protection

  • Zero-Trade Policy: We do not sell, trade, or rent your personally identifiable information to any third parties as part of our regular business operations. Your privacy is our priority.
  • Encryption: We implement industry-standard encryption technology (SSL) to safeguard all online transactions and protect your personal records from unauthorized access.
  • Confidentiality: All Coobuy.cc team members are bound by strict confidentiality agreements, prohibiting the disclosure of any user data to external entities without proper authorization.

4. User Control & Opt-Out Rights

We believe in full transparency regarding our communications. You may receive transaction updates, shipping alerts, and promotional emails from us.

  • How to Unsubscribe: If you wish to opt out of marketing emails, simply click the “Unsubscribe” link at the bottom of any newsletter or adjust your preferences within your personal account dashboard. Unsubscription is processed immediately and completely free of charge.

Contact Privacy Support

For any questions regarding your data, our security practices, or this privacy policy, please don’t hesitate to reach out.

📧 Email: coobuy@163.com